Money Back
We guarantee your satisfaction. If our services don’t meet your expectations, we offer a hassle-free money-back option, giving you confidence and peace of mind.”
Our Money Back guarantee ensures that if our services don’t meet your expectations, you can request a full refund, no questions asked.
Any client who has purchased a service from Etoile Services and feels that it did not meet the agreed standards within the stipulated timeframe.
Simply contact our support team via email or the contact form on our website. Include your order details and a brief explanation, and we will guide you through the process.
Refunds are processed within 7–10 business days after your request has been approved.
Services that have already been fully delivered and approved, or customized work that has been partially used by the client, may have specific limitations. Please check the service terms before purchase.
Yes, refund requests must be made within 14 days of service delivery.
Yes, we offer the option to exchange services or receive store credit in place of a refund, depending on your preference.
Every service is crafted by our experienced team with attention to detail, and we communicate with clients throughout the process to ensure satisfaction.
We offer several secure ways to refund clients, including PayPal, bank transfer, and other online payment solutions, depending on what is most convenient for you.